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AI Integration

AI Integration

Bots and workflows that answer, file, and flag work — especially on WhatsApp, where Kenyan customers already write.

AI chatbotsProcess automationGenerative AI

AI chatbots — First replies on web or WhatsApp, with a person taking over when it matters.

Process automation — Repeating desk work done without a new hire.

Fraud detection — Odd payments or logins marked before they clear.

Predictive analytics — Stock, demand, or cashflow from what already happened.

Generative AI — Drafts for mail and listings, edited by the team that knows the brand.

What you get

A first answer on WhatsApp

After-hours questions get a first reply on the chat customers already use. A person takes over in the morning for anything that needs a price, a stock check, or a decision.

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